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RuleCraft: The Case for Hyper-Customer Focus in an Age of Automation
While eCommerce fulfillment has become efficient (faster orders, fewer "Where is My Order" calls), a disconnect exists. Automation creates impersonal experiences – reaching a human for help is difficult, and chatbots often fail to solve problems. The answer? Hyper-personalization. RuleCraft, a powerful rules engine, tackles this challenge.
This free whitepaper explores how you can leverage the power of RuleCraft to transform your eCommerce business, while creating a loyal customer base.