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Case Study

Streamlining Pricing and Promotions with a Custom-Built Engine for a Global Fashion Retailer

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-5% Late Orders to Customers
30% Proactive Late Order Alerts
48Hrs Dashboard Built & Deployed

Discover how Nextuple’s engineering services transformed a global retailer’s pricing and promotions management with a custom, cloud-native solution. Delivered in under four months, the platform unified workflows, reduced errors, and optimized costs, empowering brands to move faster and smarter.

Executive Summary


A global retail giant with a portfolio of iconic brands, over 4,200 retail stores and shop-in-shops across 65+ countries, faced challenges with decentralized and error-prone pricing and promotion management across its multiple brands. Nextuple delivered a custom-engineered, cloud-native solution in under four months, providing a unified platform for creating, managing, and approving promotions. This increased agility, improved accuracy, enhanced security, and optimized infrastructure costs.

Executive Summary

A global retail giant with a portfolio of iconic brands, over 4,200 retail stores and shop-in-shops across 65+ countries, faced challenges with decentralized and error-prone pricing and promotion management across its multiple brands. Nextuple delivered a custom-engineered, cloud-native solution in under four months, providing a unified platform for creating, managing, and approving promotions. This increased agility, improved accuracy, enhanced security, and optimized infrastructure costs.
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The Customer

A global retail giant—boasting a portfolio of iconic brands, over 4,0200 retail stores worldwide, and $13 billion in annual sales—recognized the need to streamline its promotion management. They turned to Nextuple to create a unified platform that could orchestrate promotions across their portfolio of brands.
Two shoppers look at garments at a store.

The Opportunity


The retailer faced significant challenges in managing promotions across its vast network of stores and brands. It relied on multiple disparate applications, leading to inconsistencies and inefficiencies. Manual processes and numerous entry points for pricing and promotions resulted in frequent errors, significantly reducing revenue and customer satisfaction. Managing a massive number of SKUs across different brands was complex and inefficient, especially for store associates. Furthermore, its existing systems lacked the agility to handle rapid pricing changes required during peak seasons and clearance events, leading to missed sales opportunities.

The Challenge/Opportunity

The retailer faced significant challenges in managing promotions across its vast network of stores and brands. It relied on multiple disparate applications, leading to inconsistencies and inefficiencies. Manual processes and numerous entry points for pricing and promotions resulted in frequent errors, significantly reducing revenue and customer satisfaction. Managing a massive number of SKUs across different brands was complex and inefficient, especially for store associates. Furthermore, its existing systems lacked the agility to handle rapid pricing changes required during peak seasons and clearance events, leading to missed sales opportunities.

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The Solution

Nextuple addressed these challenges by developing a custom-engineered, cloud-native application. This solution provided a unified platform to create and manage pricing and promotions across all brands, streamlining workflows and approval processes to minimize errors and increase efficiency. To empower store associates, Nextuple designed a user-friendly interface that is accessible on both web and mobile devices. The solution also enhanced visibility through real-time alerts and notifications, keeping business owners informed throughout the promotion approval process. Single Sign-On (SSO) and Role-Based Access Control (RBAC) were integrated to enhanced security and compliance. Finally, auto-scaling capabilities were implemented to handle peak traffic during sales events, optimizing infrastructure costs.

Two developers plan out a custom engineering project on a laptop

The Results


The custom-engineered, cloud-native application was deployed in under four months and now serves as the single entry point to create and manage pricing and promotions across multiple brands. Business owners benefited from accurate visibility throughout the promotion approval process, enabled by proactive alerts and notifications that kept them informed at every stage. Compliance and security were strengthened by integrating Single Sign-On (SSO) and Role-Based Access Control (RBAC), simplifying user access for a better overall experience. Additionally, implementing auto-scaling technology ensured seamless performance during peak sale events and end-of-season clearances, optimizing infrastructure costs while maintaining a high-quality user experience.

The Results

The custom-engineered, cloud-native application was deployed in under four months and now serves as the single entry point to create and manage pricing and promotions across multiple brands. Business owners benefited from accurate visibility throughout the promotion approval process, enabled by proactive alerts and notifications that kept them informed at every stage. Compliance and security were strengthened by integrating Single Sign-On (SSO) and Role-Based Access Control (RBAC), simplifying user access for a better overall experience. Additionally, implementing auto-scaling technology ensured seamless performance during peak sale events and end-of-season clearances, optimizing infrastructure costs while maintaining a high-quality user experience.
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