Think beyond the buy button.
Think beyond the Perfect Order.
Mind the experience gap.
Learn from each touch-point.
Use Data Science to manage all your
omnichannel interactions everyday.
Our vision is to drive customer engagement and loyalty by reshaping post-purchase experiences.
Nextuple is your partner to enhance agility and enable data driven launch of new experiences. Our services and products uniquely complement each other to help you zero in on high-value opportunities and deliver on your digital transformation agenda.
Experience the difference
services
TM
Our Services
We are your services partner to enhance agility and utilize data science to launch new digital experiences.
Pre-Purchase
Purchase
Post-Purchase
Strategic Planning & Delivery Oversight
Product Delivery
AI / Machine Learning based products
Long Range prioritization & planning
Product Management & Enterprise Architecture
Program Management
Business Analysis
User Experience Design
Application Development, Integration & Hosting
Quality Assurance
- Data platform to measure post-purchase customer experience
across multiple touchpoints.
- A collaboration platform that analyses and uses rules and predictive
analytics to highlight different customer promise opportunities & risks.
TM
Intex
ControlTower
TM
TM
Post-Purchase Experiences
We set the feedback loop in motion where every interaction is measured in real-time, managed proactively and fed into predictive data science models for actionable insights.
Measure
Manage
Model
products
Nextuple Products
Intex
TM
A data science driven cloud platform that is designed to capture, score and analyze post-purchase customer experience across multiple touchpoints. In a true Omni-channel world there can be over thirty interactions per order with your customer. INTEX scores provide valuable insights to executives, as well as power actions to promote customer loyalty and retention.
ControlTower
TM
A cloud-native business operations monitoring & alerting platform that analyzes a continuous stream of fulfillment operations related data points. It uses rules and predictive analytics, to highlight customer promise risks & opportunities and recommend specific actions.
team
The Team
Nextuple is founded by experienced entrepreneurs with deep domain experience in Retail and Supply Chain.
Darpan is an entrepreneur & angel investor who has over 20 years of Retail, Consumer Goods & Supply Chain experience. Prior to Nextuple, he successfully bootstrapped Expicient Inc., a global professional services firm that got acquired by the Publicis Groupe. In the past Darpan has worked for companies such as IBM,Cambridge Technology Partners and HCL-HP in various client service & product management roles.
Darpan Seth
CEO,
Laxman has over two decades of experience in global enterprise software & consulting., He is a seasoned retail supply chain and technology professional with extensive leadership experience in strategy, enterprise architecture, and product management. Laxman led Expicient Inc. through rapid growth & subsequent acquisition.
Laxman Mandayam
Head of Customer Solutions,
Das is a Product Management & Technology leader with over 20 years of experience in Retail/Omni-channel Commerce, Online Grocery and Supply chain. Most recently Das headed Digital Experience for Walmart’s online grocery business. His expertise is in building high functioning teams, great products and data driven organization.
Devadas Pattathil
Head of Product,
New York NY
SF Bay Area CA
Boston MA
We are innovative, agile & work very hard to set a new bar in superior service & value.
blog
Our Blog
View Blog Posts
By: Laxman Mandayam
August 24, 2018
By: Devadas Pattathil
September 10, 2018
Bringing back Allison
Loyalty is About Keeping Promises
By: Darpan Seth
October 28, 2018
Nextuple: What’s in a name?
Client Testimonials
"Nextuple has been an amazing partner. They’ve dedicated quality time to learn who we are as an organization and have supported us in large strategic initiatives as well as helping with more of our tactical needs. They are trusted advisors we can always count on."
- Kim Audan, VP, Eileen Fisher
