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  • Think beyond the buy button.
    Think beyond the Perfect Order.
  • Mind the experience gap.
    Learn from each touch-point.
  • Use Data Science to manage all your
    omnichannel interactions everyday.
  • Our vision is to drive customer engagement and loyalty by reshaping post-purchase experiences.
    Nextuple is your partner to enhance agility and enable data driven launch of new experiences. Our services and products uniquely complement each other to help you zero in on high-value opportunities and deliver on your digital transformation agenda.
    Experience the difference
    services
    TM
  • Our Services
    We are your services partner to enhance agility and utilize data science to launch new digital experiences.
    Pre-Purchase
    Purchase
    Post-Purchase
    Strategic Planning & Delivery Oversight
    Product Delivery
    AI / Machine Learning based products
    Long Range prioritization & planning
    Product Management & Enterprise Architecture
    Program Management
    Business Analysis
    User Experience Design
    Application Development, Integration & Hosting
    Quality Assurance
    - Data platform to measure post-purchase customer experience
    across multiple touchpoints.
    - A collaboration platform that analyses and uses rules and predictive
    analytics to highlight different customer promise opportunities & risks.
    TM
    Intex
    ControlTower
    TM
    TM
  • Post-Purchase Experiences
    We set the feedback loop in motion where every interaction is measured in real-time, managed proactively and fed into predictive data science models for actionable insights.
    Measure
    Manage
    Model
    products
  • Nextuple Products
    Intex
    TM
    A data science driven cloud platform that is designed to capture, score and analyze post-purchase customer experience across multiple touchpoints. In a true Omni-channel world there can be over thirty interactions per order with your customer. INTEX scores provide valuable insights to executives, as well as power actions to promote customer loyalty and retention.
    ControlTower
    TM
    A cloud-native business operations monitoring & alerting platform that analyzes a continuous stream of fulfillment operations related data points. It uses rules and predictive analytics, to highlight customer promise risks & opportunities and recommend specific actions.
    team
  • The Team
    Nextuple is founded by experienced entrepreneurs with deep domain experience in Retail and Supply Chain.
    Darpan is an entrepreneur & angel investor who has over 20 years of Retail, Consumer Goods & Supply Chain experience. Prior to Nextuple, he successfully bootstrapped Expicient Inc., a global professional services firm that got acquired by the Publicis Groupe. In the past Darpan has worked for companies such as IBM,Cambridge Technology Partners and HCL-HP in various client service & product management roles.
    Darpan Seth
    CEO,
    Laxman has over two decades of experience in global enterprise software & consulting., He is a seasoned retail supply chain and technology professional with extensive leadership experience in strategy, enterprise architecture, and product management. Laxman led Expicient Inc. through rapid growth & subsequent acquisition.
    Laxman Mandayam
    Head of Customer Solutions,
    Das is a Product Management & Technology leader with over 20 years of experience in Retail/Omni-channel Commerce, Online Grocery and Supply chain. Most recently Das headed Digital Experience for Walmart’s online grocery business. His expertise is in building high functioning teams, great products and data driven organization.
    Devadas Pattathil
    Head of Product,
    New York NY
    SF Bay Area CA
    Boston MA
    We are innovative, agile & work very hard to set a new bar in superior service & value.
    blog
  • Our Blog
    View Blog Posts
    By: Laxman Mandayam
    August 24, 2018
    By: Devadas Pattathil
    September 10, 2018
    Bringing back Allison
    Loyalty is About Keeping Promises
    By: Darpan Seth
    October 28, 2018
    Nextuple: What’s in a name?
  • Client Testimonials
    "Nextuple has been an amazing partner. They’ve dedicated quality time to learn who we are as an organization and have supported us in large strategic initiatives as well as helping with more of our tactical needs. They are trusted advisors we can always count on."
    - Kim Audan, VP, Eileen Fisher

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